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Privacy Policy

Effective Date: April 2026

Last Updated: April 2026

 

The Setu Trade is committed to respecting and your privacy. This policy explains how we collect, use, and protect your personal data when you visit our website or engage with our services.

We comply with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. WHO WE ARE

HaSetu Trade is a UK-based business providing support and advisory services for companies operating or wishing to operate across the India-UK trade corridor. 

Data Controller: Setu Trade

Registered Address: Innovate Eleven Ltd, Unit 8A Escrick Business Park, Escrick, York YO19 6FD

Contact Email: sunny@setutrade.co.uk

2. THE INFORMATION WE COLLECT

We may collect and process the following types of personal data: 

Information you provide to us

  • Name

  • Email address

  • Phone number

  • Company name

  • Any information you submit via contact forms or email correspondence 

Information we collect automatically

  • IP address

  • Browser type and version

  • Pages visited and time spent on the site

  • Referring website addresses

This data is collected using cookies and analytical tools (see Section 7).

3. HOW WE USE YOUR INFORMATION

We use your personal data to: 

  • Respond to enquiries and provide requested information

  • Delivery and manage our services

  • Communicate with you about our services

  • Improve our website and user experience

  • Ensure the security and performance of our website

  • Comply with legal and regulatory obligations

4. LEGAL BASIS FOR PROCESSING

We process your personal data under the following lawful bases:

  • Consent - where you have given clear consent (e.g. submitting a contact form) 

  • Legitimate interests - to operate and improve our business and services 

  • Contractual necessity - where processing is required to deliver services 

  • Legal obligation - where we are required to comply with the law

5. HOW WE SHARE YOUR INFORMATION

We do not sell your personal data. 

We may share your data with: 

  • Trusted service providers (e.g. website hosting, analytics providers)

  • Professional advisors (e.g. legal, accounting) 

  • Regulatory authorities where required by law

All third parties are required to respect the security of your personal data and process it in accordance with the law. 

6. INTERNATIONAL DATA TRANSFERS

As we operate across the India-UK trade corridor, your data may be transferred outside the UK. 

Where this occurs, we ensure appropriate safeguards are in place, such as: 

  • UK-approved standard contract clauses

  • Transfers to countries deemed to have adequate protection

7. COOKIES

Our website uses cookies to improve your experience and analyse usage. 

Cookies may include: 

  • Essential cookies (for website functionality)

  • Analytical cookies (e.g. Google Analytics)
     

You can control or disable cookies through your browser settings. 

8. DATA RETENTION

We retain personal data only for as long as necessary to: 

  • Fulfil the purposes we collected for

  • Comply with legal, accounting, or reporting requirements 

9. DATA SECURITY

We implement appropriate technical and organisational measures to protect your personal data from:  

  • Unauthorised access

  • Loss or misuse 

  • Alteration or disclosure 

10. YOUR RIGHTS

Under UK GDPR, you have the right to: 

  • Access your personal data

  • Request correction of inaccurate data 

  • Request deletion of your data 

  • Object to processing

  • Restrict processing

  • Request data portability 

  • Withdraw consent at any time

To exercise your rights, please contact us at: sunny@setutrade.co.uk

You also have the right to lodge a complaint with the Information Commissioners Office (ICO): https://www.ico.org.uk

11. THIRD-PARTY LINKS

Our website may contain links to other websites. We are not responsible for their privacy practices and encourage you to review their policies. 

12. CHANGES TO THIS POLICY

Our We may update this privacy policy fro time to time. Any changes will be posted on this page with an updated revision date. 

13. CONTACT US 

If you have any questions about this policy or how we handle your data, please contact: 

Setu Trade

sunny@setutrade.co.uk

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